The internet has transformed our lives beyond measure, but one of the most important trends of all is the rise of the remote workforce and the gig economy. More people are working from home or on the move than ever. Many others are even leaving traditional employment behind to go freelance.

Industrialized countries are becoming increasingly reliant on their service economies driven by the fast pace of technological development. Traditional service-based businesses aside, almost every business is now taking advantage of Software-as-a-Service (SaaS). That’s where it all started, and it’s still by far the largest distribution model of all.

As business leaders struggle to navigate increasingly complex technology ecosystems, it may sound counterproductive to incorporate a multi-cloud strategy that makes use of multiple IT services. After all, relying on a single service provider is inherently simpler.

No matter what your business’s IT infrastructure looks like today, there is always room for improvement. Some upgrades are worth the time and effort while others lack a sufficient return on investment. Voice over Internet Protocol (VoIP) is one of the worthy upgrades regardless of a business’s size, location, or industry.

Given the endless news about malware, phishing, and other cybercrime today, you might have also heard about the dangers of the dark web. But what exactly is the dark web? If you surmised that it's a hidden place on the internet where cybercriminals lurk, then you're partly correct.

Cybersecurity is a complex and constantly changing field. Just when security experts develop a cutting-edge security application, hackers have already found different ways to compromise business systems.

It also doesn’t help that there are several myths perpetuated about hackers and security practices.

According to the Cyber Security Breaches Survey 2019, 32% of the companies that were surveyed experienced at least one data breach within the last 12 months. The study noted that hackers did not discriminate between a small- to medium-sized business (SMB) and a major enterprise; also, smaller organizations spent little on cybersecurity, most likely due to a lack of funds.

Facebook was in trouble back in September 2018, when hackers took advantage of an exploit in one of their social media features. This led to over two billion user accounts being compromised, including personal information like usernames, gender, email addresses, location check-ins, and relationship statuses.

Nowadays, it's difficult to feel safe doing anything online because you may easily get infected by spyware. Just click one wrong email or website link, and your computer will run slower than usual, you’ll lose important files, or you’ll need to reformat and reinstall your operating system.

The quicker small- and medium-sized enterprises (SMEs) grow their business across local and international regions, the more they demand practical solutions that improve their collaboration and communication with remote employees. VoIP tools meet this demand because they are perfect for wireless telecommunication infrastructures: they support enterprise mobility and are cost-effective.